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Kristen Hawley digs into what's behind successful local restaurants and how those trends drive the future of hospitality.

Latest

Bay Area Stalwart La Mediterranee Has Kept Its Staying Power

No. 4 Bay Area Stalwart La Mediterranee Has Kept Its Staying Power

by Kristen Hawley

New Jun 13, 2025 — 2 min read

Many things about the restaurant business have changed in the last half-century. La Mediterranee kept the things that made it special in the first place.

Stories

Become an Instant Classic: 3 Tips From MAMA Oakland on Staying Fully Booked

No. 3 Become an Instant Classic: 3 Tips From MAMA Oakland on Staying Fully Booked

by Kristen Hawley

Mar 19, 2025 — 4 min read
Explore how MAMA Oakland achieves instant classic restaurant status with a focus on value, marketing precision, and staff well-being.
Learn from Our Mistakes: Three Restaurant Owners on What They’d Do Differently

No. 2 Learn from Our Mistakes: Three Restaurant Owners on What They’d Do Differently

by Kristen Hawley

Feb 28, 2025 — 4 min read
When it comes to running a business, there's no shortage of advice. But it helps to hear from those who've been in your shoes. Take three tips from restaurant owners on what they would and wouldn't do again.
The New Rules of Digital Ordering

No. 1 The New Rules of Digital Ordering

by Kristen Hawley

Feb 21, 2025 — 3 min read
What is digital ordering done right? While methods have changed over the last year, three things remain true: It's got to be easy for customers to complete, convenient to use, and fast to execute.

Explore more series

At the Chef’s Table: Insights from Award-Winning Chefs

At the Chef’s Table: Insights from Award-Winning Chefs

Step into the kitchens and behind the scenes of award-winning restaurants. This series delves into first-hand stories of renowned chefs as they recount their triumphs, challenges, and unforgettable moments as they shape their restaurant dreams into reality.
Digging In

Digging In

Digging In is a series that covers deep dives on industry topics from Ming-Tai Huh, multi-restaurant owner and Square Head of Product, Food & Beverage.
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